McGreevy Consulting International

360 Degree Assessment

360-degree feedback is a useful development tool that helps you to understand how others interpret the behaviour you are exhibiting. It is not about your performance, but very much more about other people's perception of your behaviour. Gaining an understanding of how others view your behaviour is a good starting point for understanding yourself better and, as a result, becoming more effective. Reinforcing your effective behaviour, and adjusting any that others view less favourably, helps you to improve your leadership and management skills.

McGreevy Consulting International uses Benchmarks and Skillscope the 360-degree development instruments in support of coaching and mentoring programmes. The Benchmarks and Skillscope questionnaires are based on many years of research comparing individuals with managers and executives in successful organisations, evaluating them against a number of key skills that are known to advance and / or stall careers. They were developed by the Centre for Creative Leadership of Greensboro, North Carolina and are supplied under license in the UK by Oxford Psychology Press.

The Benchmarks questionnaire is a comprehensive 360 degree feedback instrument that provides executives and middle/senior managers with feedback on key skills and perspectives that have been identified as critical for managerial success. Managers can compare their self-perceptions with those of their peers, subordinates, superiors, immediate boss and others. This provides a complete picture of their strengths and development needs as well as guidance on how to fulfil their potential.

The 16 key factors that the research of the Centre for Creative Leadership has shown lead to managerial success are:

  • Resourcefulness
  • Doing whatever it takes
  • Being a quick learner
  • Decisiveness
  • Leading employees
  • Confronting problem employees
  • Participative management
  • Change management
  • Building and mending relationships
  • Compassion and sensitivity
  • Straightforwardness and composure
  • Balance between personal life and work
  • Self-awareness
  • Putting people at ease
  • Respecting individuals' differences
  • Career management

Equally there are five factors that can cause otherwise successful managers to derail in their careers, or not fulfil their expected potential:

  • Difficulty building and leading a team
  • Difficulty changing or adapting
  • Problems with interpersonal relationships
  • Failure to meet business objectives
  • Limited field of operation